Reviewed by Yvonne Greenwood | Expected reading time 11 min
- A UK only casino
- 600+ slots
- 100 bonus spins on Starburst
- 40x wagering requirement
- Win limitations on bonuses
- Withdrawal fees
Written by Yvonne Greenwood
In our review of PlayUK, you will be able to find in-depth information about their online slot selection and casino bonuses. You will also be able to find a brief overview of their banking options, withdrawal times, customer service and licensing situation.
WHAT PLAYUK CASINO LOOKS LIKE
ON MOBILE
ON DESKTOP
REVIEW SUMMARY
PlayUK is a decent online casino for slots players. You can play approximately 600 slots from some of the leading software developers on the market. You can also play popular live dealer games and table games like blackjack and roulette, but this selection is rather limited compared to other online casinos. In terms of bonuses, you can claim a sizeable welcome bonus containing both bonus cash and free spins. However, keep in mind that this bonus comes with very high wagering requirements and win limitations.
SLOTSHAWK RATING
Overall Rating
⭐3.8/5
Trust & Fairness
⭐5.0/5
Games & Software
⭐3.0/5
Bonuses & Promotions
⭐2.0/5
Customer Support
⭐5.0/5
OWNER AND LICENSE
Owner:
Grace Media Limited
Year Established:
2018
UK License:
Yes, UK Gambling Commission
License Number:
57869
GAMES AND SOFTWARE
Number of Slots:
600+
Number of Jackpot Slots:
0
Number of Software Providers:
30+
Types of Slots:
Video slots, classic slots, Megaways
Other Games:
Table Games, live dealer games
BONUSES AND PROMOTIONS
Deposit Bonus:
100% up to £100
Free Spins:
100 free spins on Starburst
No Deposit Bonus:
N/A
Bonus Code:
Not applicable
Loyalty Programme:
No
Other Bonuses:
Spin the Wheel, bonus spins
Wagering Requirement:
40x (D + B)
DEPOSITS AND WITHDRAWALS
Payment Methods:
Visa, Mastercard, PayPal, MuchBetter, Trustly
Minimum Deposit:
£10
Minimum Withdrawal:
£10
Withdrawal Processing Time:
0-48 hours
CUSTOMER SUPPORT
Live Chat:
Yes
Email:
Via email form
Telephone:
+447361587953
Opening Hours:
08:00 – 00:00 GMT
FULL PLAYUK CASINO REVIEW
PlayUK is part of the Grace Media family of online casinos. As the name implies, it is a UK-only casino, making it perfect for Brits. Just like other casinos in the Grace Media group, PlayUK is primarily suited for slots players. Almost all of the games here are online slots. In total, you can find over 600 slots in a variety of categories like video slots, classic slots and Megaways slots.
Apart from slots, there is also a small selection of some of the most popular table games and live dealer games.
When it comes to bonuses, you can get a pretty large welcome bonus when you make your first deposit. Unfortunately, this bonus comes with very strict terms compared to your standard online casino bonus, making it hard to clear for most players.
Overall, we think that PlayUK is a decent slot site. While it is far from the best one we have seen, it still has a nice variety of slots. However, their selection cannot compete with the top slot sites on the market like Casumo, PlayOJO and MrQ.
PLAYUK CASINO BONUSES AND WELCOME PACKAGE
When you sign up to PlayUK and make your first deposit, you can get the following bonus:
- 100% deposit bonus up to £100 + 100 bonus spins on the slot game Starburst.
To trigger the bonus, you need to deposit at least £10.
Overall, the size of this bonus is pretty good. Up to £100 and 100 free spins It is definitely on the upper half compared to other UK slot bonuses.
However, we think that the terms of the bonus are way too strict to make it worthwhile for most players.
First of all, you need to wager the bonus money 40 times before you can withdraw it. This wagering requirement applies to both the deposit and the bonus money. So if you deposit £10 and get a £10 bonus, then you need to wager £800 (£10 + £10 x 40) before you can cash out the bonus. Any free spins winnings also come with the same 40x wagering requirement. Furthermore, you can only wager the bonus using your bonus funds, and you start using your bonus funds once you have depleted your own cash balance.
Secondly, if you somehow manage to clear the bonus, the maximum amount of money you can cash out from it is 4x the original bonus amount. So if you receive a £10 bonus, you can only win a maximum of £40.
As you can see, this is a challenging bonus to cash out to say the least, so do not expect to make any profit using it. Nevertheless, if you decide to go for it, you can use our guide to clearing wagering requirements for some tips on what to do when playing with a casino bonus.
If you want to avoid wagering requirements altogether, we recommend no wagering bonuses instead. These are smaller in size but much easier to clear.
HOW TO CLAIM THE PLAYUK CASINO WELCOME BONUS
Simply make a deposit of at least £10 to trigger the PlayUK welcome bonus. If you do make a deposit of £10, you will receive a £10 bonus from the casino as well as 100 Starburst bonus spins. If you make a deposit of £100 then PlayUK will gift you a further £100 to play with in addition to 100 Starburst bonus spins.
Of course, the welcome bonus comes with certain terms and conditions which we have highlighted for you below.
TERMS AND CONDITIONS OF THE PLAYUK CASINO WELCOME BONUS
- First time depositors only.
- Minimum deposit of £10.
- Bonus funds have a wagering requirement of 40x. It applies to both the deposit and the bonus amount.
- Winnings are capped at 4x the initial bonus amount.
- Bonus funds can only be used on selected slots under the Welcome Slots tab.
- The 100% match bonus is valid for 28 days after being credited to your account.
- The bonus spins are activated when you launch Starburst and are active for 7 days.
- Bonus spins are valued at 10p per spin.
- Any winnings made using the bonus spins are converted into bonus funds. These bonus funds must be wagered 40 times within 28 days. Winnings are capped at 4x the bonus amount.
- If you make a withdrawal attempt with a bonus active, it will be cancelled, and bonus winnings will be voided.
- Only bets placed using the bonus funds contribute to the wagering requirements. You start to use the bonus funds once your own cash balance is empty.
- Further Ts and Cs may apply.
OTHER PROMOTIONS AND LOYALTY SCHEME
PlayUK usually offers promotions every week. More often than not, their promotions are centred around bonus spins.
Right now, PlayUK has two Spin the Wheel promotions which you can participate in by depositing between £10 and £100 within a 7-day period. Prices on the wheel include bonus spins and cash spins.
These are pretty basic promos, but they add some fun and extra value if you deposit frequently.
SLOTS AND CASINO GAMES AT PLAYUK CASINO
Almost all of the games at PlayUK Casino are slots. In total, they have just over 700 casino games, and more than 600 of these are slots.
Apart from slots, they also have a small selection of table games and live dealer games. This selection includes popular classics like roulette and blackjack.
Overall, the game selection at PlayUK covers the basics if you primarily want to play slots. Since most of their slot games come from some of the leading developers, the quality is great. However, in terms of variety, they are nowhere near the largest casinos like Casumo and PlayOJO who have thousands of games with the same or better quality.
A CLOSER LOOK AT THE SLOT SELECTION
- Number of slots: 600+
- Number of jackpot slots: 0
- Slot types: Classic slots, video slots, Megaways
- RTP: Around 94-96% on average (Medium)
The slot selection at PlayUK mainly consists of video slots. This selection includes many new slots as well as old-school favourites like Starburst, Aloha Cluster Pays, Book of Dead, Gates of Olympus and Big Bass Bonanza. There are also several slots in the ever-popular Rainbow Riches series and Fluffy Favourites series.
You can also find a dedicated section for Megaways slots. This section only contains around 20 titles, but two of our favourites are there in Bonanza Megaways and The Dog House Megaways.
The biggest downside is that there are no jackpot slots available. So if you want to play these types of slots, we instead recommend Skol Casino as they have the two largest jackpot slots in Mega Moolah and Wowpot Jackpot.
GAME PROVIDERS
At PlayUK, you can find a high-quality selection of over 30 game providers. Among these are some of the biggest names in the industry such as Pragmatic Play, NetEnt, Red Tiger Gaming, Play’n GO and Big Time Gaming.
In addition, it is also possible to play slots from a handful of lesser-known providers, allowing you to discover slots that you may not have seen before.
The major providers missing are Relax Gaming and NoLimit City. These are two of the most active providers in 2024, so we would love to see PlayUK adding them. For now, you can find both of them at Casumo and MrQ.
IS PLAYUK CASINO MOBILE FRIENDLY?
SlotsHawk can confirm that PlayUK is 100% mobile-friendly. You can play all the casino games directly in your mobile’s internet browser. The mobile game quality is comparable to the desktop version of the website, although we have to admit that we personally prefer to play on a desktop since we think a larger screen gives a better gaming experience.
Right now, there is no app available. If you prefer to use an app, see our guide to slots apps where we have listed the 10 best ones for UK players.
PAYMENT METHODS AT PLAYUK CASINO
At PlayUK, you can deposit and withdraw money using most of the major payment providers. These include Visa, Mastercard, PayPal, MuchBetter and Trustly. While deposits are instant, the withdrawal time varies depending on which payment method you use. See the list below:
Payment Method | Withdrawal Time |
---|---|
Visa Debit | 2-7 days |
Mastercard Debit | 2-7 days |
PayPal | 2-3 days |
MuchBetter | 2-3 days |
Trustly | 2-3 days |
Is your preferred banking method not listed here? See our guide to casino banking methods to find all of the legal deposit and withdrawal methods offered by UK casinos.
ADDITIONAL INFORMATION ABOUT WITHDRAWALS
Withdrawal fees: £1.50 for withdrawals under £30. No fees for withdrawals above £30.
Minimum withdrawal: £10.
Withdrawal speed and processing times: PlayUK takes up to 48 hours to process withdrawals. Once processed, the time before the money reaches your bank account varies depending on the payment method that you use. Trustly, MuchBetter and PayPal are the fastest methods being almost instant, while debit cards can take a few extra days.
CUSTOMER SERVICE OPTIONS
You can contact PlayUK via live chat and SMS between 08:00 and 00:00 GMT seven days a week. For the live chat, the response rate is almost instant. You can also send them an email via the contact form, although it may take a bit longer before you receive a reply.
Contact Method | Contact Information | Response Time |
---|---|---|
Live Chat | 08:00 – 00:00 GMT on the website | 0-5 min |
Via the website’s email form | Up to 24 hours | |
Telephone (SMS) | +447361587953 | Varies |
LICENSING INFORMATION
PlayUK are fully licensed to operate in the UK through their holding company Grace Media Limited. They hold a license from the UK Gambling Commission under account number 57869. Since the Gambling Commission is regulated and overseen by the UK Government, we deem PlayUK as a legit slot site.
THE SLOTSHAWK VERDICT
“With a pretty nice selection of video slots, PlayUK is a decent choice for British slot players. However, their welcome bonus is way too hard to clear. There are better alternatives available in 2024.”
– SlotsHawk Casino Team.
CONTRIBUTORS
Greetings, I’m Yvonne Greenwood
Yvonne Greenwood is our talented writer. In the office she goes by the nickname ‘The Machine’ because of her ability to always smash out excellent and relevant articles for our readers at SlotsHawk.com.
Content writer since 2020