PLAYFRANK CASINO

Written by Jean Prince

PlayFrank Casino is a small to medium sized online casino run by a team of hard working and honest professionals. The casino is hosted on the Aspire Global platform, so the game selection is pretty similar to other Aspire brands.

In our review of PlayFrank Casino, we will mainly focus on the site’s game selection and bonus offers. We will also check out the payment methods and how you can get in touch with their customer support team. Join us!

SUMMARY

With a new and improved design, PlayFrank Casino covers most of the areas you would expect from a modern slot site. They offer a decent selection of around 1,000 slots from leading game developers like NetEnt, Play’n GO and Pragmatic Play as well as a welcome bonus for new players. It is a safe choice for British players thanks to dual licenses and a history dating back to 2014.

SLOTSHAWK RATING

PLAYFRANK AT A GLANCE

FIRST IMPRESSION

As an Aspire Global brand, we expected to see the exact same games here as on the other Aspire brands. Our expectations were true. Scrolling through the game library, we mostly found games from the major providers, which is typical for the Aspire brands.

However, we were pleasantly surprised by the design and usability of the casino. PlayFrank recently got a nice facelift with a new and updated design, and we like it. It is very straightforward and easy to navigate, with tabs and filters for all the games. You can easily filter the games by both game types and providers.

In terms of bonuses and promotions, there were no big surprises. There is a decent welcome bonus which you can claim when you make your first deposit. We also found a few ongoing campaigns like daily challenges that you can participate in if you play regularly, which brings us to…

PLAYFRANK CASINO BONUSES AND WELCOME PACKAGE

The outlined PlayFrank Casino bonus for new players is a simple one: you will receive a 100% matched deposit bonus up to £100 + 50 bonus spins on the slot game Starburst. You must make a minimum deposit of £20 to trigger the bonus.

Overall, this is a fairly average online casino bonus. However, if you like the rest of the features at PlayFrank, it is definitely worth claiming the bonus. It is a particularly good bonus for slot players due to the free spins.

HOW TO CLAIM THE PLAYFRANK CASINO WELCOME BONUS

In order to claim the PlayFrank welcome bonus, you first need to register an account at www.playfrank.com and then make a deposit of at least £20.

TERMS AND CONDITIONS OF THE PLAYFRANK CASINO BONUS

• New players only and one bonus offer per player.
• Minimum deposit is £20.
• Bonus funds must be used within 21 days of being granted.
• Bonus spins must be used within 21 days of being granted.
• Bonus spins valid on Starburst only.
• Bonus funds are subject to a 35x wagering.
• Further Ts and Cs may apply.

PLAYFRANK CASINO WAGERING REQUIREMENTS

All casino bonuses at PlayFrank come with wagering requirements of 35x. 35x is the most common wagering requirement on casino bonuses in the UK nowadays, so PlayFrank’s bonuses are in line with the market average.

Once you activate a bonus, you normally have 21 days to clear it, which should be enough time for most players.

If you are on the lookout for bonuses without wagering requirements, check out our guide to no wagering slots bonuses which include free spins.

SLOTS AND CASINO GAMES AT PLAYFRANK CASINO

As an Aspire Global brand, PlayFrank promises to deliver a variety of casino and slots games. SlotsHawk can confirm this. In total, you will find just over 1,000 slots from several well-known game providers. You will mainly find slots from Play’n GO, NetEnt, Pragmatic Play, Hacksaw Gaming and Games Global (formerly known as Microgaming), but it is also possible to play slots from smaller niche providers such as Synot Games.

A big highlight is their range of slots from Wazdan. You can play many of the finest Wazdan slots here including 9 Coins, Sun of Fortune, Fortune Reels and Sizzling 777 Deluxe. PlayFrank is also quick to add Wazdan’s newest slots to their game library. A notable one is the 2024 release Hot Slot 777 Cash Out Grand Gold Edition.

The biggest downside of the slots at PlayFrank is the low RTP rates. Most of their slots have an RTP between 94-95%, which is below the online slot average of 96%.

They also lack many of the most popular jackpot slots. So if you are looking to play the likes of WowPot Jackpot, Mega Moolah and Mega Fortune you will have to look elsewhere (we can recommend Casumo as they have all three of them). With that being said, you can play most of the slots in the Jackpot King series from Blueprint which usually have a jackpot prize in the millions.

Apart from slots, you will find the usual casino table games. There is also a live casino available with around 20 games from Evolution Gaming.

BEST SLOTS TO PLAY AT PLAYFRANK CASINO

Based on RTP and payouts, the following are the 10 best slots at PlayFrank:

IS PLAYFRANK CASINO MOBILE FRIENDLY?

PlayFrank is a perfect casino for mobile players as it was specifically designed with a mobile-first approach. All of the casino games can be played via a mobile phone or tablet. Because of this, PlayFrank is regarded by SlotsHawk as one of the top mobile slots sites in 2024.

The only downside is that there is no dedicated casino app yet. Instead, you will have to play directly in your mobile browser.

PAYMENT METHODS AT PLAYFRANK CASINO

We have listed for you below all of the online casino banking methods accepted at PlayFrank Casino.

List of accepted deposit methods at PlayFrank Casino:

• Visa
• Mastercard
• Paysafecard
• PayPal
• Skrill
• Neteller
• MuchBetter
• Trustly
• Bank Transfer

List of accepted withdrawal methods at PlayFrank Casino, including withdrawal times:

• Visa – 0-6 days withdrawal time
• Mastercard – 0-6 days withdrawal time
• PayPal – 0-2 days withdrawal time
• Skrill – 0-2 days withdrawal time
• Neteller – 0-2 days withdrawal time
• MuchBetter – 0-2 days withdrawal time
• Trustly – 0-2 days withdrawal time
• Bank Transfer – 2-6 days withdrawal time

At PlayFrank, all deposits except bank transfers are instant, while the withdrawal time will differ depending on which method you use.

The fastest way to withdraw your money is by using one of the eWallet options (PayPal, Skrill, Neteller or MuchBetter). If you use one of these methods, you will have the money in your account within 2 business days. Debit cards and bank transfers take a little longer, up to 6 business days.

Keep in mind that all withdrawals at PlayFrank have a processing time of up to 48 hours.

CUSTOMER SERVICE OPTIONS

The customer support team at PlayFrank Casino can be reached in the following ways:

• Email – care@PlayFrank.com
• Live Chat – 08:00-00:00 CET

Live chat is by far the quickest and easiest way to contact PlayFrank. When we tested it, it took less than two minutes for us to get in touch with a support agent.

It takes longer to get a reply on an email, sometimes up to 24 hours. However, it is a good option to use when the live chat is closed or if you have a more complex issue.

Currently, there is no phone number to call them on, which may be a bit of a disappointment for some.

LICENSING INFORMATION

PlayFrank Casino has a license to operate in the UK from the Gambling Commission of Great Britain. Their license is registered under Aspire Global.

They also have a license from the Malta Gaming Authority.

Both of these licenses are considered to be legit, making PlayFrank a highly secure online casino.

THE SLOTSHAWK VERDICT

“A trustworthy online casino hosted on the Aspire Global platform. You will more or less find exactly the same games as on the other Aspire Global brands, so if you like those, PlayFrank is definitely worth checking out.”

– SlotsHawk Casino Team.

CONTRIBUTORS

Greetings, I’m Jean Prince

Jean Prince, also known as ‘The Hawk’ in our newsroom is the editor in chief at SlotsHawk.com. He always keeps a hawk eye on the slots market and never lets anything important slip out of his sight.

Editor in Chief since 2020